Privacy Policy

LettuceGrow.com is made available to you by Lettuce Grow by TFP, LLC, a subsidiary of The Farm Project ("Lettuce Grow"). The following privacy policy applies to The Farm Project ("TFP") and all of its subsidiaries including Lettuce Grow ("Privacy Policy"), including its websites, and any services offered through its websites and any orders that you place (collectively, the "Services"). At The Farm Project, we are committed to protecting the privacy and security of information you share with us.

If you have any questions, concerns or complaints about our Privacy Policy, please contact us at help@lettucegrow.com or by calling 1-512-234-4001.

Modification of these conditions of use
Lettuce Grow reserves the right to change the terms, conditions and notices at any time, and such modifications shall be effective immediately upon posting of such changes. You are therefore responsible for regularly reviewing this Privacy Policy and additional terms or notices posted on LettuceGrow.com. Your continued access of this website shall be deemed your conclusive acceptance of any modified agreement.

Information we collect

Information You Provide to Us

We may collect information from you when you register on our site, subscribe to a newsletter, make a purchase, respond to a survey, fill out a form, enter other information on our site, or subscribe to our Services. In these instances, you provide us your name, email address, password to register with us.

When you place an order for Services, our third party payment provider will collect payment information in order to process the transaction. For online payments, we use the payment services of Stripe. We do not process, record, or maintain your credit card information. For more information about how payments are handled, please refer to Stripe.

When you post content, the information contained in your posting will be stored in our servers.

We retain information on your behalf, including but not limited to messages you send, using your account.

Information Automatically Collected

When you use our Services, some information is automatically collected. For example, when you use our Services, your geographic location, how you use the Services, information about the type of device you use, your mobile network information, your Open Device Identification Number ("ODIN"), date/time stamps for your visit, your unique device identifier ("UDID"), and your browser type, operating system, Internet Protocol (IP) address, and domain name are all collected. This information is generally used to help us deliver the most relevant information to you and administer and improve the Services.

As is true of most websites, we gather certain information automatically and store it in log files. This information includes IP addresses, browser type, Internet service provider ("ISP"), referring/exit pages, operating system, date/time stamp, and clickstream data. We use this information to maintain and improve the performance of the Services.

How we use information
Generally, information you provide to us, including personal information, is used to respond to requests or help make the Services better.

  • • We may use the information you provide in order to:
  • • Set up and facilitate the creation of your account
  • • Personalize your experience and to allow us to deliver the type of content and product offerings in which you are most interested;
  • • Improve our website and apps in order to better serve you;
  • • Send you administrative email notifications;
  • • Allow us to better service you in responding to your customer service requests;
  • • Administer a contest, promotion, survey or other site feature;
  • • Follow up after correspondence (email or phone inquiries);
  • • Resolve disputes or troubleshoot problems;
  • • Provide, process, and deliver the Services you request;
  • • Send newsletters, surveys, offers, and other promotional materials related to our Services

Disclosure of Your Personal Information

Third Party Service Providers

We may share your personal information with third party service providers to provide you with the Services that we offer; conduct quality assurance testing; facilitate the creation of accounts, and to provide technical support.

We may disclosure Personal Information, if it is believed in good faith that such disclosure is necessary: (i) in connection with any legal investigation; (ii) to comply with relevant laws or to respond to subpoenas or warrants served to Lettuce Grow or TFP; (iii) to protect or defend the rights or property of Lettuce Group or TFP; and/or (iv) to investigate or assist in preventing any violation or potential violation of the law, this Privacy Policy, or our Terms and Conditions.

How we protect information
Our website is scanned on a regular basis for security risks and known vulnerabilities in order to make your visit to our site as safe as possible.

Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.

We implement a variety of security measures when a user places an order, enters, submits, or accesses information to maintain the safety of personal information.

All transactions are processed through a gateway provider and are not stored or processed on our servers. All payments for orders are processed through our third party payment provider Stripe, and all payment method information is is processed, recorded, and maintained by Stripe. We do not process, store, or maintain any payment method information. For more information about how payments are handled, please refer to Stripe.

How we use cookies
Cookies are small files that a site or its service provider transfers to your computer's hard drive through your web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

We use cookies to:

  • • Help remember and process the items in the shopping cart
  • • Understand and save user's preferences for future visits
  • • Compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third-party services that track this information on our behalf.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since each browser is a little different, look at your browser's Help Menu to learn the correct way to modify your cookies.

If you turn cookies off, some features will be disabled. Some of the features that make your site experience more efficient and may not function properly, like automatic login.

How we work with third parties We do not sell, trade, or otherwise transfer to outside parties your personal information unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when it's required to comply with the law, enforce our site policies, or protect ours or others' rights, property or safety. We do collect "aggregate data", which is group data with no personal identifiers. We use aggregate data to help us understand how the site is being used, improve its usability, and enhance the quality and availability of the Services we offer. Aggregate data may be provided to third parties for marketing, advertising, or other uses.

Google & Tracking We use Google Analytics and may use other analytics tracking and on our website and applications. We may leverage analytics, web beacons, and tracking data to serve targeted ads about our services.

Users can visit our site anonymously. We also honor Do Not Track signals and do not leverage cookies or use advertising when a Do Not Track (DNT) browser mechanism is in place.

Third Party Websites and Third Party Embeds Our website may contain links to third party apps, websites, or may utilize other third-party content integrated with our Services. These third parties may collect information about your activities subject to their own terms and privacy policies. When you click on a link to any other website or location, you will leave our website and go to another site, and another entity may collect personal information or anonymous data from you. We have no control over, do not review, and are not responsible for, these outside websites or their content. Please be aware that the terms of this Privacy Policy do not apply to these outside websites or content, or to any collection of your personal information after you click on links to such outside websites. We encourage you to read the privacy policies of every website you visit. The links to third party websites or locations are for your convenience and do not signify our endorsement of such third parties or their products, content or websites.

Other companies' use of cookies and other data collection technologies is not covered by this Privacy Policy, but by the privacy policy of those other companies.

COPPA (Children Online Privacy Protection Act)
We do not specifically market to children under the age of 13 years old. If we become aware that we have collected personal information from someone under the age of thirteen, we will remove that child’s personal information from our database.

Email communications
We comply with the CAN-SPAM Act, a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations. We collect your email address in order to:

  • • Send information, respond to inquiries, and/or other requests or questions
  • • Process orders and to send information and updates pertaining to orders
  • • Send you additional information related to your product and/or service
  • • Market to our mailing list or continue to send emails to our clients after the original transaction has occurred

To be in accordance with CAN-SPAM, we agree to:

  • • Not use false or misleading subjects or email addresses
  • • Identify the message as an advertisement in some reasonable way
  • • Include the postal address of our business or site headquarters
  • • Monitor third-party email marketing services for compliance, if one is used
  • • Honor opt-out/unsubscribe requests quickly
  • • Allow users to unsubscribe by using the link at the bottom of each email

If at any time you would like to unsubscribe from receiving future emails, you can email us at help@lettucegrow.com or follow the instructions at the bottom of each email and we will promptly remove you from all correspondence.

Communication via SMS text
In addition to email, we can send SMS text messages to phone numbers to alert customers or potential customers of service appointments, deliveries, sales, events, and other communications. Recipients of SMS text messages can opt out at any time by contacting customer service or responding "STOP" to the generated SMS text message.

California Residents Your California Privacy Rights. Under California Civil Code Section 1798.83, once a year, customers who are California residents may request certain information about our disclosure of your personal information to unaffiliated third parties for direct marketing purposes. Lettuce Grow, and TFP, does not disclose any personal information to unaffiliated third parties for these purposes. If you are a California resident and would like to make such a request, please contact Lettuce Grow at help@lettucegrow.com, or Lettuce Grow, 2711 N. Sepulveda #714, Manhattan Beach, CA 90266.

Users Outside the United States

If you are a non U.S. user of the Services, by providing us with information, you acknowledge and agree that your personal information may be processed for the purposes identified in this Privacy Policy. In addition, your personal information may be processed in the country in which it was collected and in other countries, including the United States, where laws regarding processing of personal information may be less stringent than the laws in your country. By providing your information, you consent to such transfer.

Contacting Us
If there are any questions regarding this privacy policy, you may contact us using the information below:
help@lettucegrow.com
1-512-234-4001
2711 N. Sepulveda #714
Manhattan Beach, CA 90266