ORDER PROCESSING
Once your order is placed, it will be processed within 1-2 business days.
Please note: All orders begin processing immediately upon being placed. We are unable to edit or cancel an order after it has been placed.
SHIPPING TIMES BY LOCATION
| Destination | Item(s) | Estimated Transit Time |
|---|---|---|
USA (Contiguous, HI, AK) |
Farmstand | 3-5 business days |
| Accessories | 5-7 business days | |
| Accessories (HI & AK) | 7-10 business days | |
| Seedlings (Ships Mon-Wed) | 1-2 calendar days | |
| Canada | Farmstand | 3-5 business days |
| Accessories | 5-7 business days |
SEEDLING SHIPPING
Once you receive your Farmstand, you can redeem your live seedlings here. Seedlings are shipped directly from our farms Mondays through Thursdays and will arrive in 1-2 calendar days.
Please note: We do not ship seedlings to Canada.
ORDER TRACKING
Once your order is processed and shipped (typically 1-2 business days), you will receive an email with tracking information to monitor your delivery progress. You can also track your order here.
Your order may have multiple tracking numbers as it may ship in multiple packages.
Please note: If your FedEx or USPS tracking shows ‘label created, not yet in system,’ this does not mean your package is not on the way. Once fulfilled, your package may go several days without a scan, which is normal. For the most accurate shipping estimates, please check directly with FedEx or USPS.
CANCELING OR MODIFYING AN ORDER
All orders begin fulfillment immediately upon being placed. We are unable to edit or cancel an order after it has been placed.
WRONG OR INCOMPLETE ADDRESS
If your package is returned to us due to an incorrect or incomplete address, you must pay all delivery costs to re-deliver your order to a corrected address. We are not responsible for the loss of your order if the address provided at checkout is incomplete or incorrect.
Please note: We cannot modify or cancel orders once they have been placed.