If you need to return an item, here’s everything you need to know about the process. To start a return, please contact us here.
What to Expect
- Review Time: Once you submit your return request, our team will review it and respond within 1-2 business days.
- Approval: If your return is approved, we’ll send you a prepaid FedEx return shipping label via email.
- Shipping Deadline: Returns must be shipped back within 10 days of receiving the label.
- Processing Time: After we receive your return at our warehouse, processing typically takes 3-4 weeks to complete.
Important Return Policy Information
Before returning an item, please review the key points of our Return Policy:
- A return/restocking fee will be deducted from your refund.
- Items must be returned in their original condition. If any part is missing, damaged, or shows signs of abuse, we may deny the refund or apply additional fees.
- Refunds are issued to the original payment method after the item is inspected at our warehouse.
- Returns are not accepted more than 90 days after the delivery date.
For full details, visit our Return Policy.
Return Shipping Instructions
- Use the prepaid FedEx shipping label we provide.
- Drop off your package at any FedEx location.
- Email us the tracking number for faster processing.
We’re here to make the process as smooth as possible!