How do I start a return?

If you need to return an item, here’s everything you need to know about the process. To start a return, please contact us here.

What to Expect

  • Review Time: Once you submit your return request, our team will review it and respond within 1-2 business days.
  • Approval: If your return is approved, we’ll send you a prepaid FedEx return shipping label via email.
  • Shipping Deadline: Returns must be shipped back within 10 days of receiving the label.
  • Processing Time: After we receive your return at our warehouse, processing typically takes 3-4 weeks to complete.

Important Return Policy Information

Before returning an item, please review the key points of our Return Policy:

  • A return/restocking fee will be deducted from your refund.
  • Items must be returned in their original condition. If any part is missing, damaged, or shows signs of abuse, we may deny the refund or apply additional fees.
  • Refunds are issued to the original payment method after the item is inspected at our warehouse.
  • Returns are not accepted more than 90 days after the delivery date.

For full details, visit our Return Policy.

Return Shipping Instructions

  1. Use the prepaid FedEx shipping label we provide.
  2. Drop off your package at any FedEx location.
  3. Email us the tracking number for faster processing.

We’re here to make the process as smooth as possible!