At Lettuce Grow, we are committed to providing high-quality products and exceptional customer service. To ensure your satisfaction and confidence, we offer comprehensive warranty policies tailored to each of our products. Our warranties cover material performance and defects during normal use, as outlined in our assembly and growing guides. Please review the specific warranty details for each product below to understand the coverage and conditions.
| Item | Warranty Period |
|---|---|
| Dolly, Counterstand | 90 Days |
| Farmstand, Farmstand Nook, Farmstand Pumps, Extension Kits, Timers, Glow Rings™ & Power Supply, Gasket, Glow Rings™, Extensions, Nook Lights & Power Supply |
3 Years |
| pH Pen, Glow Lamp | 1 Year |
Lettuce Grow offers a 3-year warranty on the Farmstand Nook (with a separate 1-year warranty for the pH Pen), Original Farmstand, Glow Rings™, and Extension Kit. This warranty covers material performance and defects during normal use as per the assembly and growing guides, and applies only to the original purchaser. Misuse voids the warranty, and for the Farmstand Nook and Glow Rings™, outdoor exposure also voids the warranty. Returned components may be required within 10 days of receiving replacements. Lettuce Grow warrants the Counterstand and Dolly for 90 days, covering material performance and defects during normal use as per the assembly and growing guides. This warranty also applies only to the original purchaser, and misuse voids the warranty. Returned components may be required within 10 days of receiving replacements.
The Glow Lamp & pH Pen have a 1-year warranty, covering material performance and defects during normal use as per the assembly and growing guides. This warranty is for the original purchaser only, and misuse voids the warranty. Returned components may be required within 10 days of receiving replacements. Where permitted by law, replacement units, parts and electronic components reconditioned to as-new condition by Lettuce Grow or its vendors may sometimes be supplied as warranty replacement and constitute fulfillment of warranty terms.
Any disputes between you and Lettuce Grow related to these Limited or Extended Warranties or the Farmstand or Glow Rings™ or Farmstand Nook will be governed by Lettuce Grow's Terms and Conditions, available at www.lettucegrow.com/terms.
This Limited Warranty is the exclusive warranty given by Lettuce Grow and supersedes any prior, contrary or additional representations. All other warranties, express or implied, including any statutory warranty or condition of merchantability or fitness for a particular purpose, title and noninfringment are disclaimed except to the extent prohibited by law. In such event, such warranty is limited to the duration of the Warranty Periods set forth above. This exclusion applies even if this Limited Warranty fails of its essential purposes and regardless of whether damages are sought for breach of warranty, breach of contract, negligence, or strict liability in tort or under any other legal theory. Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation may not apply to you.
FARMSTAND NOOK
Lettuce Grow warrants all parts of the Farmstand Nook for 3 years (1 year for the pH Pen). This Limited Warranty covers material performance and defects during normal use as per the assembly and growing guides. Non-commercial use only. Misuse or outdoor exposure voids the warranty. Warranty applies only to the original purchaser. Returned components may be required within 10 days of receiving replacements.
ORIGINAL FARMSTAND
Lettuce Grow warrants all parts of the Farmstand for 3 years. This Limited Warranty covers material performance and defects during normal use as per the assembly and growing guides. Non-commercial use only. Misuse voids the warranty. Warranty applies only to the original purchaser. Returned components may be required within 10 days of receiving replacements.
GLOW RINGS™
Lettuce Grow warrants all parts of the Glow Rings™ for 3 years. This Limited Warranty covers material performance and defects during normal use as per the assembly and growing guides. Non-commercial use only. Misuse or outdoor exposure voids the warranty. Warranty applies only to the original purchaser. Returned components may be required within 10 days of receiving replacements.
EXTENSION KIT
Lettuce Grow warrants the Extension Kit for 3 years. This Limited Warranty covers material performance and defects during normal use as per the assembly and growing guides. Non-commercial use only. Misuse voids the warranty. Warranty applies only to the original purchaser. Returned components may be required within 10 days of receiving replacements.
DOLLY
Lettuce Grow warrants the Dolly for 90 days. This Limited Warranty covers material performance and defects during normal use as per the assembly and growing guides. Non-commercial use only. Misuse voids the warranty. Warranty applies only to the original purchaser. Returned components may be required within 10 days of receiving replacements.
COUNTERSTAND
Lettuce Grow warrants all parts of the Counterstand for 90 days (1 year for the Glow Lamp). This Limited Warranty covers material performance and defects during normal use as per the assembly and growing guides. Non-commercial use only. Misuse or outdoor exposure voids the warranty. Warranty applies only to the original purchaser. Returned components may be required within 10 days of receiving replacements.
GLOW LAMP
Lettuce Grow warrants the Glow Lamp for 1 year. This Limited Warranty covers material performance and defects during normal use as per the assembly and growing guides. Non-commercial use only. Misuse voids the warranty. Warranty applies only to the original purchaser. Returned components may be required within 10 days of receiving replacements.
PH PEN
Lettuce Grow warrants the pH Pen for 1 year. This Limited Warranty covers material performance and defects during normal use as per the assembly and growing guides. Non-commercial use only. Misuse voids the warranty. Warranty applies only to the original purchaser. Returned components may be required within 10 days of receiving replacements.
SEEDLINGS
Seedlings, being a living product, are not eligible for returns, refunds, or coverage under our warranty policy. To protect your seedlings from potential heat damage, theft, loss, or mishandling during the summer, we recommend purchasing Route Protection at checkout. To file a claim with Route, please click here. For any other order-related issues, feel free to contact our customer support team here.
We do NOT Cover:
- Damage or failure due to normal wear and tear, improper assembly, maintenance, installation, or use with third-party parts or incompatible accessories, or use contrary to Documentation instructions.
- Any Glow Rings, Farmstand Nook, or Smart Timer used outdoors, as they are designed for indoor use only.
- Damage from accidents, abuse, neglect, corrosion, discoloration, theft, vandalism, fire, flood, wind, lightning, freezing, natural disasters, electrical issues, unusual atmospheric conditions, collisions, foreign objects, or unauthorized modifications.
- Any other Lettuce Grow products or services, non-Lettuce Grow products or labor, units that are, or that Lettuce Grow reasonably believes to be, stolen, counterfeit, or purchased from an unauthorized distributor or reseller, units purchased or used outside the contiguous U.S.
- Lettuce Grow website, app and other software.
- Lettuce Grow does not provide monetary or other compensation for any such repairs or replacement parts costs, including but not limited to work time lost, cost of substitute equipment, diagnostic visits, maintenance visits or transportation.
- Equipment used for commercial purposes or for any use other than a single family or household.
- Any attempt to move or repair the Farmstand or Glow Rings™ or Farmstand Nook creates a risk of injury and property damage. Lettuce Grow is not responsible or liable for any damage or injury incurred during, or as a result of, any move, repair or attempted repair of equipment by anyone other than a Lettuce Grow authorized service technician. All moves or repairs attempted by you or your agents are undertaken AT YOUR OWN RISK and Lettuce Grow shall have no liability for any injury to person or property arising from such attempted moves or repairs.