How do I start a return from the UK?

If you need to return an item, here’s everything you need to know about the process. To initiate a return, please contact us through our Contact Us page.


What to Expect

  • Review Time: Once you submit your return request, our team will review it and respond within 1–2 business days.

  • Approval: If your return is approved, you’ll receive next steps by email.

  • Shipping Deadline: Approved returns must be shipped back within 10 days of approval.

  • Processing Time: After your return is received at our warehouse, processing typically takes 3–4 weeks to complete.


Important Return Policy Information

Before returning an item, please review the following:

  • A return/restocking fee may be deducted from your refund.

  • Items must be returned in their original condition. If any part is missing, damaged, or shows signs of misuse, the refund may be denied or additional fees may apply.

  • Refunds are issued to the original payment method after inspection at our warehouse.

  • Returns are not accepted more than 90 days after

For full details, visit our Return Policy.

Return Shipping Instructions

  1. Use the prepaid shipping label we provide.

  2. Drop off your package off with the carrier indicated on the shipping label.

  3. Email us the tracking number for faster processing.

Contact us to initiate a return.