FARMSTAND NOOK
We allow Farmstand Nook returns within 90 days of the delivery date. In order to complete your return, you must receive prior authorization and a prepaid return shipping label from Lettuce Grow. You must return the Farmstand Nook within 10 days of receiving the return shipping label. Returns will be subject to a £20 shipping fee, provided the Farmstand Nook is returned in its original packaging, with all of its original parts, in undamaged condition. In the event your pre-paid label is used on any packaging other than the original Farmstand Nook box, the shipping cost by the carrier will be deducted from the refund. Returns are not accepted after 90 days of the delivery date. Any refunds will be processed once the Farmstand Nook has been received and checked-in by our warehouse.
If any part is missing or returned in damaged condition, or otherwise has signs of abuse, Lettuce Grow reserves the right to refuse a refund or to charge additional restocking fees, at Lettuce Grow’s sole discretion. The refund will only be applied to the original payment method.
Using the Farmstand Nook outdoors where it will be exposed to direct sunlight, rain, and other environmental elements will void the warranty as it is intended to only be used in an enclosed indoor space.
If you have received a defective Farmstand Nook, please see our warranty information.
Contact us to initiate a return.
SEEDLINGS
Seedlings, being a living product, are not eligible for returns, refunds, or coverage under our warranty policy. If your seedlings arrive in poor condition, don't hesitate to reach out to our customer support team here.
SUPPLIES
All other supplies not listed in our return policy are not returnable and non-refundable.
If you have received a defective supply order, please see our warranty information.
GIFT CARDS
Gift Cards are not returnable and non-refundable. They do not have an expiration date. Contact us if you have questions.