What is your shipping policy?

What Is Your Shipping Policy?

We offer fast, reliable shipping across the U.S. and Canada*, with delivery timelines that vary by product type. Below is a breakdown of what to expect.

How do I get free shipping?

We offer free shipping on all Farmstand and Counterstand Sets. For seedlings, order 3 seedlings or more to get free shipping. For accessories and supplies, we offer free shipping for orders over $50.

Order Processing

Orders are typically processed within 1-2 business days after being placed. Once your order ships, you’ll receive a confirmation email with tracking information.

Please note: All orders begin processing immediately upon being placed. We are unable to edit or cancel an order after it has been placed.

Seedling Pricing & Shipping

We’ve structured seedling pricing and shipping to be simple, transparent, and cost-effective.

• Orders of 3 or more seedlings ship free

• Orders of 1-2 seedlings include a shipping charge at checkout

• Tiered pricing helps offset shipping and packaging costs while offering greater savings as you order more

This structure allows us to keep seedling pricing as affordable as possible while ensuring plants arrive healthy and on time.

Once you receive your Farmstand, you can redeem your live seedlings here. Seedlings are shipped directly from our farms Mondays through Wednesday and will arrive in 1-2 calendar days. 

*Please note: We do not ship seedlings to Puerto Rico, U.S. Outlying Territories, military APO addresses, or Canada.

Accessories & Supplies Shipping

Accessories and supplies ship separately from Farmstands and seedlings.

• Orders under $50 include a shipping fee

• Orders of $50 or more ship free

Any applicable shipping costs will be calculated and shown at checkout before your order is placed.

Delivery Timelines By Location

Estimated delivery times once your order ships:

Please note that delivery times may vary slightly due to weather, carrier delays, or peak demand periods.

Order Tracking

Once your order is processed and shipped (typically 1-2 business days), you will receive an email with tracking information to monitor your delivery progress. You can also track your order here.

Your order may have multiple tracking numbers as it may ship in multiple packages.

Please note: If your FedEx or USPS tracking shows ‘label created, not yet in system,’ this does not mean your package is not on the way. Once fulfilled, your package may go several days without a scan, which is normal. For the most accurate shipping estimates, please check directly with FedEx or USPS.

Canceling or Modifying an Order

All orders begin fulfillment immediately upon being placed. We are unable to edit or cancel an order after it has been placed.

Wrong or Incomplete Address

If your package is returned to us due to an incorrect or incomplete address, you must pay all delivery costs to re-deliver your order to a corrected address. We are not responsible for the loss of your order if the address provided at checkout is incomplete or incorrect.

Please note: We cannot modify or cancel orders once they have been placed.