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Orders & Support|Shipping & Delivery
How do I redeem my seedling credits? (UK)
How to Redeem Your Seedling Credits
Seedling credits make it easy to get started with your plants. Follow the steps below based on how and where you purchased your kit.
Before You Start (Important...
Orders & Support|Shipping & Delivery
When will my seedlings ship? (UK)
Once your Farmstand Nook is delivered, it’s time to redeem your seedling credits — and that’s when we spring into action! 🌱
We ship seedlings after your Farmstand arrives so you have time to get ev...
Orders & Support|Shipping & Delivery
What is your shipping policy in the UK?
What Is Your Shipping Policy?
We offer fast, reliable shipping across the United Kingdom*, with delivery timelines that vary by product type. Below is a breakdown of what to expect.
*Please note: W...
Orders & Support|Shipping & Delivery
How do I track my order?
You'll get an order confirmation email once your order has been placed. As soon as your package leaves our warehouse, you'll receive a second email with all relevant carrier tracking information. F...
